What does it cost, and is the wholesale side extra?

Piggles is $99 a month, flat, and the wholesale side is part of Sell, which is one of the sixteen apps included. There is no trade module to add. The price covers one business, one location, one website and three people with their own sign-ins. More storage, email, customer records or people can be added when you need them. The first 14 days are free and you do not enter a card.

Can I sell to the public and to trade customers from the same catalog?

Yes, and that is the point. It is one catalog and one order list. Price tiers for groups and agreed prices for individual accounts apply automatically at checkout, so a trade account gets its price and a retail customer gets the shelf price, from the same product record.

Can I control who buys on credit, and how much?

Each account has payment terms, a credit limit and a running balance, so an order can go out before the money comes in, deliberately and within a limit you set. You can also set rules for what needs approving on their side (over a value, or outside an agreement) and those orders wait in a queue for whoever signs off.

We already have customers, products and an accountant. What happens to all that?

Customers, products, stock and past orders come in from a spreadsheet or another system, with what will happen shown row by row before anything is written. Your accountant stays, and so do your books: Money hands them a spreadsheet of your spending with every column labeled and their account codes on each line.

Does any of this work away from a desk?

The warehouse parts do. Receiving, picking, packing, counting and moving stock between places all work from a barcode on a phone, with a stripped-back screen meant for one free hand. Customers who order on your site get a checkout that works on a phone too.

What happens when we add people or a second warehouse?

Three people are included, each with their own sign-in. Access follows the job: the warehouse role never sees what anything cost, and pay rates and wage costs are for owners and admins only. More people and more locations are added as you need them, and Stock keeps a count per place with transfers between them. Orders and invoices are unlimited, so selling more is never a reason to change plan.

Sell to businesses at their price, on their terms, without a second system.

Your customers do not browse and pay by card. They expect their own price, order against an account, need somebody on their side to sign off, and pay at the end of the month. Piggles runs all of that on the same catalog as everything else, so the price lists, the balances and who owes what are one set of records instead of four.

Start free for 14 days Other kinds of business

Free for 14 days
No card needed
All sixteen apps included

Piggles for suppliers

SellEvery account sees its own price, from the same catalog.
CustomersA company is one relationship, however many people order for it.
InvoicesMonth end, without the spreadsheet of who owes what.

If this sounds like your week

Every account has its own price, and it lives in a spreadsheet.

The garden center gets one price, the café group another, and the new account is on whatever you agreed in an email last spring. Every order means looking it up, and every look-up is a chance to charge the wrong one.

Orders arrive by email, phone and text message.

Somebody retypes them. Somebody else asks whether that buyer was allowed to order that much. Then the quote they accepted last week has to be dug out so the order matches it.

Who owes what is a feeling, not a figure.

Terms are thirty days, except for the accounts where they are not. Reminders go out when somebody remembers, and the account that is already over its limit keeps getting deliveries because nobody was watching the balance.

You bolted a wholesale add-on onto a shop and ran the rest by hand.

The website sells to the public, a separate app handles trade pricing, invoices happen in accounting software, and the stock figure is whichever one was updated last. Four systems, and you are the thing holding them together.

A trade account is a relationship, not a basket, so its price, its credit, its sign-off and its balance should all live on the account itself.

What most suppliers are juggling, and what takes its place

~~a spreadsheet of which account pays which price~~Sell
Somebody has to look it up on every order, and every look-up is a chance to get it wrong. Here the agreed price is on the account and applies itself at checkout.
~~invoices written in a word processor, and chased when somebody remembers~~Invoices
Terms only work if somebody is watching the balance. Invoices counts each due date from the day the bill is sent, shows what is owed and how late, and chases the late ones on its own.
~~a contact list in one person’s phone, with notes on who orders for which company~~Customers
When that person is on vacation, so is the relationship. A company record with its buyers linked underneath is there for whoever picks up the phone.
~~a clipboard and a printed pick list~~Stock
A route ordered by where things sit on the shelves, checked by scanning as each box is packed, catches the wrong case at the bench instead of at the customer’s door.
~~purchase orders to your own suppliers sent from a personal inbox~~Partners
An order in somebody’s sent folder cannot tell you it is overdue. In Partners it is received against, part-received and flagged when late.
~~a separate newsletter tool for price-change notices~~Messages
The list in there was out of date the day you made it. Your wholesale group here keeps itself current, and the email goes out from your own address.

A normal week for suppliers, on Piggles

Monday, 7am
Home lists what is waiting on you before the phones start: orders waiting to go out, two invoices that have gone late, and a line that is running low. Each one opens the list behind it.
Home
Monday, 9am
Three trade accounts ordered on your site over the weekend, each at their own agreed price, applied at checkout without anybody looking it up. One is over the value their side needs to approve, so it waits in a queue for their buyer instead of going out and being argued about later.
Sell
Tuesday, 10am
Picking starts. The walk through the shelves is ordered by where things are, not by the order they were typed, and each box is scanned as it is packed. The two cases you could not fill are held as a backorder and allocated first when stock arrives, so the customer who waited longest is not last.
Stock
Wednesday, 2pm
Your own supplier’s bill comes in. The price on it is not the price you agreed, and Partners flags it for a person to look at instead of absorbing it into your cost. The freight is spread across what was in the delivery, so the cost of each line is what it took to land it.
Partners
Thursday, 9am
A regional chain is close to opening an account. It sits on the board you keep for winning wholesale business, with what it is worth and the next step on a named person. Their company is one record, with the four people who will order for it linked underneath.
Customers
Friday, 3pm
Month end. Wholesale invoices are raised against each account, each due date counted from the day the account receives the bill, and the overdue ones get a reminder that is firm and polite without you writing it. Payments settle against the balance, part payments included.
Invoices
Friday, 4pm
Next month’s price changes go to your wholesale list, a group that keeps itself current, from your own email address. You can see who opened it before anyone calls to ask.
Messages

The apps suppliers use most, up close

Sell

Every account sees its own price, from the same catalog.

Trade customers expect the price you agreed, the ability to order on account and a person on their side who signs off. Sell does all of that on the catalog you already keep for everybody else, so there is no second system to update when a price changes.

Everything Sell does

Price tiers cover groups of customers and agreed prices cover individual accounts, and both apply at checkout without anybody looking them up.
Quantity breaks and bulk offers follow rules stated plainly, so a buyer ordering forty cases can predict what forty cases will cost.
A buyer can accept a quote and have it become an order without retyping, and the link between the two is kept for the day somebody asks why the price was different.
Orders over a value, or outside an agreement, wait in a queue for whoever signs off on the buyer’s side instead of going out and being disputed later.
Each account orders against a credit limit and payment terms you set, with a running balance, so extending credit is a decision rather than an accident.
Wholesale invoices are raised against the account, chased when they are late and settled against its balance, so the money for a trade order sits on the same record as the order.

Customers

A company is one relationship, however many people order for it.

A trade account is rarely one person. It is a buyer, somebody who approves, somebody in accounts and a new hire who does not know your name yet. Customers keeps them together under the company, with orders, invoices, emails and notes on their records rather than in somebody’s head.

Everything Customers does

People are linked to the company they order for, so a chain with six buyers is one account with six names rather than six strangers.
Winning new accounts gets a board of its own, separate from any other kind of work, with what each is worth and the next step on a named person.
Tasks carry a date and an owner, so “I will call them after the trade show” is something that exists instead of an intention.
Questions and complaints are assigned to a person with a time they should be answered by, and the reply you send from the request lands on that buyer’s record as well.
Connect your mailbox and emails from buyers land on their records every few minutes, and a call made from a record is kept with who, when and how long, not typed up afterward.
Groups that keep themselves current, like every account that has not ordered in ninety days, are ready to write to without anybody rebuilding a list.

Invoices

Month end, without the spreadsheet of who owes what.

Wholesale is paid on terms, so the invoice is only the start. Invoices counts the due date from the day the bill goes out, records part payments and chases the late ones, and the balance on each account is always the real one.

Everything Invoices does

Wholesale invoices are raised against the account and settled against its balance, so the figure on the account is what that customer actually owes.
What you are owed and how much of it is late sit above the list, counted across every open invoice, and the late-only view, biggest first, can be saved for Monday mornings.
Part payments land on the right invoice, and whatever is left stays open rather than disappearing into a note.
When a buyer approves a price, an exact copy is kept, so the version they agreed to still prints the way it stood if anybody asks later.
Overdue accounts are listed by how late they are, with a reminder that is firm and polite without anybody drafting it.
An agreement that needs a signature goes out from here, and the signed copy stays attached to the record.

Moving over

Bring the customer list and the catalog across.

Open Move in. For several of the common online shop and website builders, it names the exact file to export and the menu it hides in. Anything else comes in as a spreadsheet: say what each column means and see what happens to every row before a thing is saved. Customers, companies, products, stock by location, your own suppliers with their lead times and costs, and past orders all come across this way.

Set up each trade account by hand.

Price tiers, each account’s agreed prices, payment terms and credit limits are typed in on Piggles, account by account. It is the slow step and the one worth doing carefully, because it decides what every future order costs. Finish it before your first trade customer orders on the new site, then place a test order as one of them and check the price that comes up.

Start the balances clean.

Invoices already sent from your old system are not brought across. Let them be paid where they are, and raise every new invoice from Piggles from the day you switch, so balances here start clean. For the first month, check the old system for anything still owed before you give an account more credit.

Your first hour

Enter your business name, address and tax details once. They appear on your invoices and documents from then on.
Bring your trade customers in from a spreadsheet, with a preview before anything is written, and link each buyer to the company they order for.
Set up price tiers for your groups of customers, then the agreed prices for the accounts that have their own.
Give each account its payment terms and a credit limit.
Place a test order as one of those accounts and check that their price is the one that comes up at checkout.

The wholesale side is in the price, not on top of it.

$99 a month

Piggles is $99 a month, flat. That covers trade pricing, credit, sign-off and wholesale invoices, the retail side on the same catalog, and the other fifteen apps. Selling more is never the reason the bill changes. Needing more room is.

Try it free for 14 days Work out what you pay now

The $99 covers one business, one location, one website on your own domain, and three people with their own sign-ins.
Products, orders and invoices are unlimited, so a heavy month end or a catalog of two thousand lines costs the same as a quiet one.
Room for 10,000 customer records, which counts the people and the companies you deal with, and 10 GB of storage for product photos, spec sheets and documents.
5,000 email sends a month for things like price-change notices. Order and booking emails do not count toward them.
A warehouse on top of your shop is an added location, and a fourth person packing orders is an added seat. Each is one tap with the price on the button, and removable the same way.
The first 14 days are free with no card, long enough to set up your price tiers and place a test order as a real account.

What suppliers ask before they start

Businesses a lot like yours

Everything suppliers need, for $99 a month.

Start free for 14 days See what it costs