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Every chair full, and nobody booked with a stylist who is off.

Piggles keeps the appointment book and the staff schedule as one thing, so a client can only book someone who is working, free and the right person for the service. Reminders, deposits and the regular who has gone quiet are handled without anybody at the desk remembering.

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  • Free for 14 days
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  • All sixteen apps included
Piggles for salons
  • BookingsThe book fills itself, and only with appointments that can really happen.
  • My TeamYour stylists see their day. They do not see your bank balance.
  • CustomersEvery client’s formula, where every stylist can find it.

If this sounds like your week

The appointment book and the staff schedule disagree.

Somebody’s day off was agreed in the group chat. The book still shows them free, a client books them for 3:30, and you find out when she walks in. Two lists for one problem means one of them is always wrong.

A no-show costs you the whole chair.

A long color appointment that does not turn up is two hours nobody can sell. Without a deposit there is no reason to call, and phoning everybody the day before takes an hour you do not have.

A booking app, a spreadsheet and a notebook at the desk.

The booking app does not know who is on this week. The spreadsheet holds the hours for wages. The notebook holds every client’s formula and preferences, and it only works when the person who wrote it is in. You tried to fix one problem three times.

Regulars drift away and nobody notices.

A client who came every six weeks has not been in for five months. Nothing told you, so nothing was sent, and she is now somebody else’s regular.

Who is working and who is booked were always one question, so Piggles keeps them as one record: once a day off is approved, nobody can book that stylist into it.

What most salons are juggling, and what takes its place

  • a booking app that charges per stylistBookings

    Bookings is in the flat price however many chairs you fill, and it already knows who is working, because the schedule lives in the same place as the book.

  • a group chat for the rota and who is offMy Team

    The schedule is published in My Team and time off is requested and approved there, so the answer to “am I in on Thursday” is on everybody’s phone instead of forty messages up.

  • a spreadsheet of hours for the wagesMoney

    Once hours are approved in My Team they arrive in Money as wages, so the people you pay sit beside the takings and the week’s result is what you actually kept.

  • a notebook of color formulas at the deskCustomers

    The formula lives on the client’s record, where any stylist can open it, including on the day the person who wrote it is off.

  • a separate email tool for the monthly newsletterMessages

    Messages sends from your salon’s own address to groups that keep themselves current, and the emails each client opened and clicked show on her record.

  • a website that still shows last year’s pricesMy Site

    You change the price list yourself in My Site, on a Tuesday afternoon between clients, and it reads properly on the phone where clients actually look at it.

A normal week for salons, on Piggles

  1. Monday, 8am

    Publish the week’s schedule in My Team, so everyone sees their shifts without a photo of a whiteboard. Approved time off is written straight into availability, so the book already knows who is away.

    My Team

  2. Tuesday, 11:20am

    A client cancels her 2pm cut. Bookings offers the slot to the next person on the waiting list instead of it going quietly empty, and the chair is filled before lunch.

    Bookings

  3. Wednesday, 9pm

    A new client books a long color service online, with the stylist who does color, at a time that stylist is actually free. The deposit is taken up front under the cancellation policy you set, applied the same way for everybody. Her confirmation goes out now and her reminder goes out before the day, with a link to move it herself.

    Bookings

  4. Thursday, 10:30am

    She is in the chair. Her record shows every visit, what she bought and the notes you wrote last time, so whoever is doing her hair today picks up where the last stylist left off.

    Customers

  5. Friday, 4pm

    A bottle of the conditioner she liked and a gift card for her sister, sold at the desk in Sell. The gift card is a real balance, not a code written on the back of a card.

    Sell

  6. Saturday, 6pm

    Close up. Money shows what came in after refunds and discounts, and because approved hours from My Team arrive as wages on their own, the people you pay are in the picture. You see what the week actually left, not just what went through the register.

    Money

  7. Sunday, 7pm

    A short note from your own address to a saved group, say everyone who bought from the color-care range. The group keeps itself current, so next month it is the right people again without you rebuilding the list.

    Messages

The apps salons use most, up close

Bookings

The book fills itself, and only with appointments that can really happen.

A salon book is harder than most. Services run different lengths, not every stylist does every service, and Saturday keeps its own hours. Bookings works all of that out before a client is ever shown a time.

Everything Bookings does
  • A client choosing a long color service is only offered times when a stylist who does color is in and free for the whole appointment.
  • Buffers between appointments give a stylist time to clean down and reset the chair, so back to back never means rushed.
  • A regular who comes every six weeks can be booked as a repeating appointment, so the next visit is in the book before she leaves.
  • Holidays, a one-off closure for a training day and shorter Saturday hours are set once and respected by every booking after that.
  • From a client’s record you can send a link that shows your real availability and puts the appointment straight back on her record.
  • A late cancellation on a long service is covered by the deposit and the policy you set, applied the same way for every client.

My Team

Your stylists see their day. They do not see your bank balance.

Most salons run on a small team with very different jobs: the owner, senior stylists, a junior and somebody on the desk on Saturdays. My Team gives each of them their own way in, and only the parts their job needs.

Everything My Team does
  • Everyone signs in as themselves, so there is no shared password under the desk and no guessing who moved an appointment.
  • Ready-made roles cover the usual cases, and you can adjust one person when your senior stylist also runs the desk on Saturdays.
  • Timesheets record the hours each person actually worked against their shift, and Piggles hands the hours and rates to whoever runs your payroll.
  • A license or certificate is kept with its expiry date and raised while there is still time to renew it.
  • Significant changes are logged with a name and a time, so a canceled appointment nobody remembers canceling has an answer.
  • When a stylist leaves, her access is revoked in one action and her clients’ history stays with the salon.

Customers

Every client’s formula, where every stylist can find it.

The notebook at the desk only worked when its author was in. Customers keeps everything you know about a client on one record that anybody on the team can open, from the desk or from a phone at the chair.

Everything Customers does
  • Set up your own kind of record for color formulas, with the fields you actually write down, and link each one to the client it belongs to.
  • Every visit, product bought, email and note is on one record, a tab each with bookings first, so a new junior can read a regular’s history in a minute.
  • Groups such as everyone who bought the color-care range keep themselves current, ready for a note from Messages.
  • The same client booked twice under two spellings is found, and merging keeps both histories instead of losing one.
  • A complaint about a cut is assigned to a person, with a time it should be answered by, so it does not sit unread in the salon inbox.
  • Answers you give every week, like whether you do bridal hair, are saved once and dropped into a reply instead of retyped.

Moving over

Bring your client list across first.

Open “Move in from somewhere else” in your console and drop in the export from your old booking app, or your own spreadsheet. Piggles reads it on your own computer, guesses which column is the name, the phone and the email, and shows what will happen to every row before anything is saved. A notes column comes across as each client’s note, so a formula written there arrives with her.

Set up services and stylists by hand.

Services, their lengths and prices, who does which, and each stylist’s hours do not come across in an import today, so you type them in. It is the part worth doing carefully, because it is exactly what the book is worked out from.

Copy the appointments already booked, then switch.

Upcoming appointments are also typed in by hand. Pick a quieter week, copy across what is already in the old book, stop taking new bookings there, and point the booking link on your website and social pages at the new one.

Your first hour

  1. Add your services with how long each takes and what it costs, and say which stylists do which.
  2. Invite your team. Three people are included, each with their own sign-in and only the access their job needs.
  3. Set your opening hours, each stylist’s hours, and your deposit and cancellation policy for the long services.
  4. Read the confirmation and reminder wording and change it until it sounds like your salon.
  5. Bring your client list in from a spreadsheet or your old booking system, with a preview before anything is saved.

One price for the salon, however full Saturday gets.

$99 a month

$99 a month, flat. Bookings, the staff schedule, client records, your website and email are all included, and appointments are unlimited, so a fully booked December costs the same as a quiet February. Try it free for 14 days without a card.

Try it free for 14 daysWork out what you pay now
  • Three people are included, each with their own sign-in. A bigger team adds more people in one tap, with the price on the button before you commit, and removes them just as easily.
  • One location and one website on your own address are included, with the security certificate handled. A second salon can be added as another location any time.
  • Room for 10,000 client records and 10 GB of photos and files is included. Most businesses never come near either.
  • Up to 5,000 marketing emails a month are included, and booking confirmations and reminders do not count toward that.
  • Deposits go through the payment provider you connect, which charges its own fees under your own agreement with them.
  • If you ever reach a limit, nothing already in the book is touched. Only new additions of that one kind pause until you add room.

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